TERMS AND CONDITIONS      

Sparkbeads is operated by Vividstream Solutions and designed to provide you with a seamless shopping experience featuring a curated collection of stylish men's and women's accessories. These Terms & Conditions outline your rights and obligations when using our platform and making purchases.  

By browsing or shopping with us, you confirm that you have read, understood, and agreed to comply with these terms. We encourage you to review them carefully before proceeding.  

Key Definitions    
 

"We," "us," "our" – Refers to Sparkbeads and its authorized representatives.  

"You," "user," "customer," "buyer" – Refers to individuals who access or make purchases on our website.  

"Products" – Represents the selection of men's and women's accessories available on our platform.  

"Services" – Includes our online retail store, customer support, and all related resources.    
 

Acceptance of Terms    
 

By accessing Sparkbeads, you acknowledge that you have read, understood, and accepted these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use immediately.    
 

We reserve the right to update these terms at any time. Any modifications will take effect upon posting, and your continued use of our platform signifies acceptance of the revised terms.    
 

Eligibility for Use    
 

Our website is designed for users aged 18 and above, ensuring a safe and responsible shopping experience. If you are under 18, parental or guardian supervision is required for shopping to protect your interests. We reserve the right to suspend accounts that do not comply with these eligibility criteria, ensuring a secure environment for all users.    
 

Account Registration & Security    
 

Creating an account grants access to exclusive features, including order tracking and personalized recommendations. By registering, you agree to:    
 

• Provide accurate and updated personal details to facilitate smooth transactions.  
• Keep your login information secure to prevent unauthorized access.  
• Inform us immediately of any unauthorized account activity to avoid security breaches.  

Each user is permitted only one account to maintain fair use and security standards. Submitting false or misleading information may lead to account suspension and possible legal action. All user data is handled securely in line with our Privacy Policy to protect your privacy and confidentiality.    
 

Permitted Use of Our Website    
 

By using Sparkbeads, you agree to:    
 

• Utilize the platform solely for legitimate shopping purposes, refraining from misuse.  
• Avoid fraudulent activities or misrepresentation that could compromise trust and security.  
• Ensure that your contact and payment details remain accurate for a hassle-free experience.  

You also consent to receiving promotional emails, which contain valuable deals and updates, with the option to opt out anytime via the unsubscribe link in emails or by contacting customer support for assistance.    
 

Product Information & Pricing    
 

We strive to provide accurate product descriptions, pricing, and availability to ensure informed purchasing decisions. However, occasional discrepancies may occur due to human error or supplier changes. Prices and stock levels may change without notice, as market conditions and demand fluctuate. Product colors may appear differently based on screen settings and device calibration. We reserve the right to cancel orders affected by errors to maintain accuracy and fairness.    
 

Orders & Payment    
 

To facilitate seamless transactions and prevent fraudulent purchases:    
 

• Orders are processed only after payment is successfully authorized to avoid delays.  
• We accept major credit/debit cards and digital wallets via secure payment gateways for convenience.  
• Billing details must be accurate and correspond with the chosen payment method to prevent transaction issues.  

Failed payments may result in order delays or cancellations, potentially leading to inconvenience. We are not liable for processing errors made by third-party payment providers, though we will assist in resolving any issues.    
 

Shipping & Delivery    
 

Orders are processed and dispatched as outlined in our Shipping Policy, ensuring timely delivery. Delivery times may vary based on location and external factors such as adverse weather conditions or logistical challenges, which are beyond our control. We are not responsible for shipping delays beyond our control, but we will keep you updated on the status of your order. Shipping charges are non-refundable unless the delay is directly caused by our error or mismanagement.    
 

Returns & Refunds    
 

Returns are accepted within the specified return period, allowing flexibility for customer satisfaction. Items must remain unused, in their original condition, and include all packaging and tags to qualify for a return. Refunds are processed to the original payment method within a reasonable timeframe to ensure fairness. Personalized or custom-made items are non-returnable unless defective or significantly different from the product description.    
 

Order Cancellations    
 

Cancellation requests must be submitted before an order is processed for shipping to avoid unnecessary costs. Once dispatched, an order cannot be cancelled, and customers must follow the return process if needed. We reserve the right to cancel orders due to failed payments, incorrect details, or stock unavailability, prioritizing order accuracy. Customers will be promptly informed of any cancellations and provided with alternative options if available.    
 

Intellectual Property Rights    
 

Ownership & Protection    
 

All text, graphics, logos, images, and content on Sparkbeads are either owned by us or used with proper authorization from content creators. Unauthorized use or reproduction of any materials may result in legal action, as we protect our brand identity and creative assets.    
 

Restrictions on Use    
 

Unauthorized reproduction, modification, or commercial use of our content is strictly prohibited and may lead to copyright infringement claims. Our intellectual property is protected under applicable laws, ensuring the integrity and originality of our brand. Any violations may result in legal action, website restrictions, or account termination.    
 

User-Generated Content    
 

By submitting reviews, comments, or feedback, you grant us permission to use, modify, and display the content to enhance our platform. Any content that infringes rights, contains inappropriate material, or violates guidelines may be removed without prior notice. We encourage honest and constructive feedback while maintaining respectful communication standards.    
 

Privacy & Data Usage    
 

Customer data is collected strictly for order processing, personalized experiences, and service enhancements. You may request updates or deletion of your personal details at any time to maintain control over your information. We share data only with trusted partners necessary for providing our services, ensuring compliance with privacy regulations and security measures.    
 

User Conduct Guidelines    
 

Users are expected to:    
 

• Avoid fraudulent, misleading, or illegal activities that could harm other shoppers or our business.  
• Refrain from using offensive or harassing language toward staff or other customers, maintaining a respectful environment.  
• Adhere to all provisions outlined in these Terms & Conditions to prevent account restrictions.  

Failure to comply may result in restricted account access, permanent suspension, or legal consequences, depending on the severity of the violation.    
 

Dispute Resolution    
 

If a dispute arises, we encourage you to contact our support team for resolution in a timely manner. If required, alternative dispute resolution methods such as mediation or arbitration may be considered before pursuing legal action. Our priority is to resolve conflicts fairly, maintaining trust and satisfaction for all parties involved.    
 

Limitation of Liability    
 

While we strive for accuracy and reliability, we are not liable for:    
 

• Indirect damages resulting from website interactions or order processing delays.  
• Payment failures caused by third-party providers, which are beyond our control.  
• Technical issues beyond our control that may impact website accessibility.  

All products are sold "as is," without explicit warranties unless specifically stated, ensuring transparency in our offerings. Customers are encouraged to review product details before making purchases.    
 

Governing Law & Jurisdiction    
 

These Terms & Conditions are governed by the laws of India to ensure legal compliance and protection. Any disputes shall fall under the jurisdiction of the appropriate courts within India, providing a clear legal framework for dispute resolution.    
 

Severability Clause    
 

If any provision of these Terms & Conditions is deemed unenforceable, the remaining provisions shall continue to remain valid and enforceable without affecting the overall agreement. Any necessary modifications will be made to uphold the intent of these terms.    
 

Force Majeure    
 

We are not responsible for service disruptions caused by unforeseen circumstances beyond our reasonable control, including:    
 

• Natural disasters such as earthquakes, floods, or extreme weather events.  
• Government regulations or policy changes that impact business operations.  
• Supply chain interruptions that affect order fulfillment and inventory availability.  
• Technical failures that prevent website functionality or communication.  

Efforts will be made to minimize disruptions and seek practical solutions to ensure continued service.    
 

Policy Updates & Customer Support    
 

We may update these Terms & Conditions periodically to reflect changes in business practices, legal requirements, or security measures. Changes take effect immediately upon posting, and users are encouraged to review them regularly to stay informed.    
 

For any queries, concerns, or assistance, please contact us at vividstreamsolutions@gmail.com, and our support team will be happy to help. Our goal is to provide a seamless shopping experience while maintaining transparency and trust.